Question 1

What if I just stop logging in for a while?

Accepted Answer

You choose the interval. 30 days to a year. Before anything triggers you get a warning email with time to sign in, and a single sign-in resets the clock.

Question 2

Can Vörd read my letters?

Accepted Answer

No. Letters and files are encrypted in your browser before upload. Our servers store ciphertext without the key.

Question 3

What if I forget my password?

Accepted Answer

At signup you get a one-time recovery code. the only way back into your encrypted content. We cannot reset what we cannot read.

Question 4

Can one heir or contact open my vault early?

Accepted Answer

No. Release takes two trusted-contact confirmations, at least one from someone who inherits nothing.

Question 5

What does it cost?

Accepted Answer

Keepsake is free with 500 MB. Legacy ($9/mo) and Estate ($29/mo) add room for video and large files.

Question 6

What if a trusted contact declines, or dies before me?

Accepted Answer

You see every contact's accept/decline status and can replace anyone at any time. The switch waits until two current contacts agree.